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FAQs

Welcome to the Silver King FAQ section. Here, you'll find answers to common questions about our products, services, and policies. We are committed to providing you with the finest jewelry and exceptional customer service.

About Shop

Are your gemstones certified?

Yes, all of our gemstones are certified by recognized gemological laboratories to ensure authenticity and quality.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers. In-store purchases can also be made with cash.

Can I exchange an item?

Yes, exchanges are possible within 30 days of purchase. The item must be in its original condition and packaging. Please contact our customer service team to arrange an exchange.

How long will it take to receive my order?

Delivery times vary based on your location and the shipping method selected. Typically, domestic orders take 3-7 business days, while international orders may take 7-21 business days.

What makes Silver King’s cocktail rings unique?

Our cocktail rings are designed to make a statement. Each piece is crafted with precision, using high-quality silver and stunning gemstones or intricate designs. They are bold, elegant, and perfect for any special occasion or event.

How does Silver King ensure the quality of its jewelry?

Silver King ensures the quality of its jewelry by sourcing only the finest materials and collaborating with skilled artisans. All of our gemstones are certified by recognized gemological laboratories to guarantee authenticity and quality. Each piece undergoes a thorough inspection process to meet our high standards of craftsmanship and durability, ensuring you receive only the best.

What types of jewelry and stones do you offer?

We offer a diverse range of jewelry including rings, necklaces, bracelets, earrings, ring cum pendants, baby jewelry, baby kada, cocktail rings, and chains. Our jewelry features a variety of stones including Onyx, Pearl, Topaz, Sapphire, Amethyst, Diamond, Emerald, Cubic Zirconia, Enamel, and Micro Stones.

How does Silver King handle returns and exchanges?

Silver King offers a 15-day free return and exchange policy on most items. To return or exchange an item, it must be in its original condition and packaging. Custom jewelry and engraved pieces are non-refundable. After 15 days, returns are not applicable. To initiate a return or exchange, please contact our customer service team to receive a return authorization and instructions.

Do you offer international shipping?

Yes, Silver King offers international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. For more information on international shipping options and rates, please contact our customer service team or visit our shipping information page on our website.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the shipping carrier’s website.

How does Silver King ensure the quality of its jewelry?

Silver King ensures the quality of its jewelry by sourcing only the finest materials and collaborating with skilled artisans. All of our gemstones are certified by recognized gemological laboratories to guarantee authenticity and quality. Each piece undergoes a thorough inspection process to meet our high standards of craftsmanship and durability, ensuring you receive only the best.

What types of jewelry and stones do you offer?

We offer a diverse range of jewelry including rings, necklaces, bracelets, earrings, ring cum pendants, baby jewelry, baby kada, cocktail rings, and chains. Our jewelry features a variety of stones including Onyx, Pearl, Topaz, Sapphire, Amethyst, Diamond, Emerald, Cubic Zirconia, Enamel, and Micro Stones.

How does Silver King handle returns and exchanges?

Silver King offers a 15-day free return and exchange policy on most items. To return or exchange an item, it must be in its original condition and packaging. Custom jewelry and engraved pieces are non-refundable. After 15 days, returns are not applicable. To initiate a return or exchange, please contact our customer service team to receive a return authorization and instructions.

Do you offer international shipping?

Yes, Silver King offers international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. For more information on international shipping options and rates, please contact our customer service team or visit our shipping information page on our website.

What is the difference between your different silver grades?

Silver King primarily uses sterling silver, which is 92.5% pure silver and 7.5% other metals (usually copper) to enhance durability. We also offer fine silver jewelry, which is 99.9% pure silver, ideal for pieces with intricate designs that require a softer metal.